Below are the Terms and Conditions for our e-commerce platform, detailing our service standards, delivery protocols, and liability policies:

1. General Product & Service Terms

• All orders for cakes, floral arrangements, and gift sets are subject to availability and seasonal sourcing.

• We reserve the right to modify or discontinue any product or service without prior notice.

• By placing an order, the customer agrees to provide current, complete, and accurate purchase and account information.

2. Specialized Motor & Fleet Insurance Policies

• As a leading provider in Abu Dhabi, we offer some of the best vehicle or motor insurance policies at the lowest prices.

• Our motor insurance policies are highly customizable to suit both private individual needs and large-scale fleet insurance requirements.

• Coverage options include comprehensive insurance and third-party liability.

• Our policies are designed to cover travel and transport between the GCC countries.

3. Marine & Aviation Solutions

• We provide extensive risk coverage through specialized Marine & Aviation insurance solutions.

• Marine coverage includes marine cargo, marine hull, machinery, and various marine liabilities.

• Aviation solutions cover aviation equipment, as well as passenger and crew liability.

• Our coverage extends to the specific liabilities of operators and contractors within these sectors.

4. Delivery & Perishable Goods

• Due to the delicate nature of our cakes and flowers, all deliveries are handled with professional care.

• Customers must ensure a recipient is available at the provided address; we are not liable for spoilage due to missed deliveries.

• Any claims regarding the condition of perishable items must be made at the time of delivery.

5. Cancellations & Refunds

• Cancellations for standard orders are accepted up to 24 hours before the scheduled delivery time.

• Customized or bespoke orders may be subject to a non-refundable deposit to cover specialized materials and preparation.

6. Governing Law

• These terms and conditions are governed by the laws of the United Arab Emirates.

• Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Abu Dhabi.